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Supermarkets and Grocery Stores
August 1, 2008 | Updated: May 21, 2013
There are a number of energy-efficiency technologies and practices that grocers can adopt that have the potential to significantly reduce consumption, increase customer and employee satisfaction, and boost the bottom line.
Content type: Sector Snapshot | Document ID: MAS-S-18 | Author: Spencer Sator, Ira Krepchin
NEW!
Generating Revenue and Improving Customer Satisfaction with C&I Products and Services
May 9, 2013
Changes in policies, technologies, and customer preferences are emphasizing the need for utilities to rethink their business model and develop (or dust off and redeploy) other products and services that can provide reliable income streams.
Content type: Focus Report | Document ID: BMS-F-1 | Author: Dulcey Simpkins
One-Page Marketing Plan
Nine Simple Steps to Writing a Powerful, Customer-Oriented, Actionable Plan
April 17, 2013
We often receive questions about developing a utility marketing plan, so we’ve updated our nine-step process for creating a simple one-page template to help guide you in creating a customer-oriented, actionable plan for all your marketing campaigns.
Content type: Research Brief | Document ID: RES-RB-26 | Author: Beth Hartman, Matthew Joyce
Warehouses
April 16, 2013
Warehouses, both refrigerated and nonrefrigerated present opportunities to save energy in a range of areas, including lighting, HVAC, and materials-handling equipment.
Content type: Sector Snapshot | Document ID: BAM-S-15 | Author: Ira Krepchin
Building Energy Analytics Tools: What’s the Latest?
April 4, 2013
What are the capabilities and limitations of building energy analytics tools? Do they save energy? Are they cost-effective? Do they drive down the costs of energy assessments? What are some of the data gathering and metering best practices used with these tools?
Content type: Ask E Source | Document ID: EMN-AskES-18 | Author: Andrea Salazar
Grains, Veggies, and Fruits, Oh My!
June 28, 2010 | Updated: March 28, 2013
Crop production covers a wide range of products, including grains, fruits, vegetables, flowers, nuts, and a host of others. Energy-saving opportunities exist in the areas of irrigation, crop drying, and basic farm practices.
Content type: Sector Snapshot | Document ID: BAM-S-9 | Author: Ira Krepchin
Carrotmob in Boulder County, Colorado
Forget the Stick—Use the Carrot to Spark Energy-Efficiency Action
March 18, 2013
In Boulder, Colorado, the county's EnergySmart program and students in the Colorado Public Interest Group at the University of Colorado worked together to launch a Carrotmob event in the Colorado town to raise awareness about and encourage participation in the program.
Content type: Research Brief | Document ID: RES-RB-25 | Author: Katie Ruiz
Get Others to Do the Work for You!
Channel Your Marketing Through Existing Networks and Partnerships
January 9, 2013 | Updated: March 18, 2013
Sometimes the most effective way to reach your target customers is to let someone else do it for you. E Source has learned of several utilities that have successfully collaborated with existing networks and local organizations to spread their marketing messages.
Content type: Research Brief | Document ID: RES-RB-19 | Author: Katie Ruiz
Pharmaceutical Manufacturing
Sector Snapshot
December 9, 2010 | Updated: March 6, 2013
The pharmaceutical manufacturing industry covers medicinal and botanical products as well as in vitro diagnostic substances and other biological products. Numerous opportunities are available for saving energy and reducing demand.
Content type: Sector Snapshot | Document ID: BAM-S-10 | Author: Ira Krepchin
Plastic and Rubber Products Manufacturing
March 29, 2010 | Updated: February 22, 2013
The Plastic and Rubber Products Manufacturing industry covers various types of goods produced by processing plastic materials and raw rubber.
Content type: Sector Snapshot | Document ID: BAM-S-6 | Author: Ira Krepchin
E Source Energy Management Survey 2012
Energy Dashboards, Behavior Change, and Telling a Compelling (Energy) Story
February 19, 2013
Each year, E Source surveys top corporate energy managers from Fortune 500 companies in a variety of industries. This report identifies trends in energy management, including top initiatives and what energy managers want from their utility account managers.
Content type: Focus Report | Document ID: EMN-F-1 | Author: Andrea Salazar
Government Administration Buildings: United States
February 19, 2013
The Government sector is a large and important customer for many utilities, one that has an enormous appetite for electricity and gas, a critical need for operational cost savings, and a growing interest in renewable energy services.
Content type: Sector Snapshot | Document ID: BAM-S-14 | Author: Bryan Jungers
Pulp and Paper Manufacturing
January 14, 2010 | Updated: February 18, 2013
The paper manufacturing industry includes two main subsectors: pulp, paper, and paperboard mills and converted paper products manufacturing. Many opportunities exist to save energy in paper manufacturing facilities.
Content type: Sector Snapshot | Document ID: BAM-S-8 | Author: Joe Shekiro and Neil Kolwey
HEAL Program: Employers Alleviate the Pain of Energy-Efficiency Financing
January 30, 2013
HEAL, a project of the Clinton Climate Initiative, was developed to facilitate commercial retrofits and, at the same time, help residents access capital for home energy improvements.
Content type: Research Brief | Document ID: RES-RB-24 | Author: Melanie Wemple
Stormy Weather’s Silver Lining: Opportunities to Accelerate Energy Efficiency After Disasters
January 30, 2013
Natural disasters have the potential to wreak massive financial damages to properties and unquantifiable emotional and personal losses, but program administrators at ground zero are uniquely poised to help victims rebuild or renovate their damaged homes and businesses to be more secure, affordable, and ...
Content type: Focus Report | Document ID: EDRP-F-46 | Author: Melanie Wemple, Rachel Reiss Buckley, Dulcey Simpkins
Healthcare
February 15, 2010 | Updated: January 18, 2013
What are the primary energy uses in healthcare facilities and what are the best bets for energy savings? This Snapshot provides these answers and discusses hot button trends and ways for utilities to work with healthcare facilities.
Content type: Sector Snapshot | Document ID: MAS-S-23 | Author: Chad Garrett
Community Rewards by New Jersey Natural Gas
Referrals Spread the Word and Earn Cash for Community Organizations
January 9, 2013
The New Jersey Natural Gas Conserve to Preserve Community Rewards program uses the power and reach of nonprofit networks to help drive enrollments for its online dashboard. Each successful enrollment that is referred by a registered nonprofit earns a referral reward for that community group.
Content type: Research Brief | Document ID: RES-RB-23 | Author: Dulcey Simpkins
Puget Sound Energy’s Green Power Rewards Program
January 9, 2013
Puget Sound Energy developed a unique value proposition around its green power program by creating a community that ties together participating households and businesses. An exclusive rewards program provides households with discounts to green-powered businesses.
Content type: Research Brief | Document ID: RES-RB-22 | Author: Katie Ruiz
Daily Deals Increase Program Participation: Leveraging Networks Like Groupon
January 9, 2013
CenterPoint Energy and Xcel Energy in Minnesota were looking for a way to get more people interested in a visit from the Home Energy Squad. Turning to a strategy employed by many other businesses, the utilities used an online deals network to spread the word.
Content type: Research Brief | Document ID: RES-RB-21 | Author: Beth Hartman
Large Business Gap and Priority Benchmark 2012
A Survey of Large Business Customers
December 20, 2012
The Large Business Gap and Priority Benchmark study surveyed 1,600 large business utility customers from 17 utilities to assess how well utilities and account reps are satisfying their large business customers.
Content type: Benchmark Study | Document ID: BAM-BMK-GPB-Lg-2012 | Author: Rachel Cooper
Large Business Gap and Priority Benchmark 2012—Findings Slide Deck
December 20, 2012
This slide deck accompanies the 2012 Large Business Gap and Priority Benchmark study.
Content type: Benchmark Study | Document ID: BAM-BMK-GPB-Lg-2012-SL | Author: Rachel Cooper
Hotels and Motels
September 8, 2009 | Updated: December 19, 2012
No-cost and low-cost energy-efficiency opportunities abound for the lodging sector. This Sector Snapshot provides the knowledge and insights you need to understand this complex industry and helps you guide your customers to valuable energy saving opportunities.
Content type: Sector Snapshot | Document ID: BMS-S-2 | Author: Mary Horsey
Midsize Business Gap and Priority Benchmark 2012
A Survey of Midsize Business Customers
December 18, 2012
The Midsize Business Gap and Priority Benchmark study surveyed 1,042 midsize business utility customers from 10 utilities to assess how well utilities and business customer reps are satisfying their midsize business customers.
Content type: Benchmark Study | Document ID: BMS-BMK-GPB-Mid-2012 | Author: Sarah Fiebiger
Midsize Business Gap and Priority Benchmark 2012—Findings Slide Deck
December 14, 2012
This slide deck accompanies the 2012 Midsize Business Gap and Priority Benchmark study.
Content type: Benchmark Study | Document ID: BMS-BMK-GPB-Mid-2012-SL | Author: Sarah Fiebiger
Restaurants
June 22, 2009 | Updated: November 1, 2012
Utility account managers often overlook the food service sector despite the energy intensity of food service operations. E Source Sector Snapshots provide account managers and program designers an opportunity to brush up on industry trends from the owner’s and facility manager’s perspective. ...
Content type: Sector Snapshot | Document ID: MAS-S-22 | Author: Yuki Iida
What Business Customers Want from Their Utility Website: Results from the E Source Business Website Review 2012
October 30, 2012
In our first benchmarking study of utility websites from the business customer perspective, we analyzed 10 different web features on 77 different websites and provide benchmark rankings of the results.
Content type: Benchmark Study | Document ID: ECS-BMK-WebBusiness-12 | Author: Stephanie Spalding
Retail
December 15, 2008 | Updated: October 9, 2012
Retail businesses are highly motivated to enhance their customers’ shopping experience, build customer loyalty, and cut costs. Fortunately, improved energy management yields benefits in all of these areas. Energy-related lighting and ventilation improvements enhance the shopping ...
Content type: Sector Snapshot | Document ID: MAS-S-20 | Author: Jarett Zuboy
Motor Vehicle Manufacturing
Assembly and Parts
September 5, 2008 | Updated: October 2, 2012
This Industry Sector Snapshot describes the processes commonly used within the motor vehicle assembly industry and analyzes energy use within those processes. We also provide insights into the best opportunities for improved energy management, and we highlight innovative developments.
Content type: Sector Snapshot | Document ID: MAS-S-19 | Author: John Sustar and Neil Kolwey
Help! U.S. Businesses Waste $60 Billion Annually on Energy
How to Increase Interest in Efficiency Programs
September 27, 2012
Utilities can use surprising industry statistics on energy waste to startle their business customers into participating in energy-efficiency programs. Presenting this information in terms that make sense can make it more compelling.
Content type: Research Brief | Document ID: BCO-RB-3 | Author: Beth Hartman
Talking Tough Topics with Small Biz: Rate Communications Channels and Strategies
September 26, 2012
What are the primary challenges to reaching out to small and midsize business (SMB) customers regarding a rate change? What are the most effective channels and outreach strategies for communicating a rate-structure change or rate increase to SMB customers?
Content type: Ask E Source | Document ID: BCO-AskES-9 | Author: Kim Burke, Rachel Cooper, Dulcey Simpkins
