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Welcome to the E Source Resource Center, which provides easy access to our comprehensive library of research, analysis, and tools.
 
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The "Fab Five" Most Read Reports of 2011
December 27, 2011
December 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail  |  Document ID: BMS_SE_12-27-11

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Free PIER Resources
November 22, 2011
November 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail  |  Document ID: BMS_SE_11-22-11

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Controversy at the Server Farm
October 27, 2011
October 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail  |  Document ID: BMS_SE_10-27-11

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Reaching Commercial Property Managers
September 27, 2011
September 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail  |  Document ID: BMS_SE_9-27-11

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Networking with Your Account Management Peers
August 23, 2011
August 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail  |  Document ID: BMS_SE_8-23-11

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Innovative Strategy: Marketing Programs by Business Type
July 26, 2011
July 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail  |  Document ID: BMS_SE_7-26-11

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A Toast to Energy Efficiency
June 28, 2011
June 2011 issue of the E Source Business Market newsletter.

Content type: Service E-mail  |  Document ID: BMS_SE_6-28-11

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How to Make My E Source Work for You
May 18, 2010
Find out how to get more from your E Source membership with My E Source. You’ll learn about time-saving tools and how to stay up-to-date on the most recent E Source research and analysis.

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Content type: Web Conference  |  Document ID: ES-WC-5-10-MyESource  |  Author: Ken Black

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How to Make My E Source Work for You
Slides
May 18, 2010
These are the web conference slides.

Content type: Slides  |  Document ID: ES-WC-5-10-MyESource-SL  |  Author: Ken Black

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How to Make My E Source Work for You
Recording
May 18, 2010
This is the web conference recording.

Content type: Recording  |  Document ID: ES-WC-5-10-MyESource-R  |  Author: Ken Black

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Let’s Get Social: Marketing and Social Media for Utilities
April 6, 2010
Learn how to “get social” with your energy customers. Find out how to increase the marketing and communications effectiveness of your DSM, renewables, and other marketing initiatives using social marketing and social media.

Content type: Utility Marketing Conference

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Life-Cycle Cost Analysis: A Smart Financial Decision-Making Tool
Business Brief
March 15, 2010
Business Customer Outreach Service members can copy all or any part of this content for use in communications with business customers. For example, put it on your web site, drop it into your newsletters, or use it in handouts for customer events.

Content type: ESCD News Content  |  Document ID: BCO-NC-2-10-ESCD  |  Author: Chelsea Hodge

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Business Customer Credit and Collections in Hard Times
January 27, 2010
Current economic conditions are increasingly driving business customers to financial delinquency and bankruptcy. How can utilities help their business customers during these tough times? Join us to learn more about these economic trends and hear what Pacificorp has done to reduce write-offs.

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Content type: Web Conference  |  Document ID: BAM-WC-1-10-Credit  |  Author: Sarah Weldon

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Business Customer Credit and Collections in Hard Times
Slides
January 27, 2010
These are the web conference slides.

Content type: Slides  |  Document ID: BAM-WC-1-10-Credit-SL  |  Author: Sarah Weldon

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Business Customer Credit and Collections in Hard Times
Recording
January 27, 2010
This is the web conference recording.

Content type: Recording  |  Document ID: BAM-WC-1-10-Credit-R  |  Author: Sarah Weldon

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Test Your Business Energy-Efficiency Smarts!
Business Brief
January 20, 2010
Business Customer Outreach Service members can copy all or any part of this content for use in communications with business customers. For example, put it on your website, drop it into your newsletters, or use it in handouts for customer events.

Content type: ESCD News Content  |  Document ID: BCO-NC-1-10-ESCD  |  Author: Kim Knox

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2009 Account Management Assessment
Key Findings
December 16, 2009
The wait is over! Join us to learn the key findings from the 2009 E Source Account Management Assessment. Discover business account management best practices and areas for improvement, and hear from the three highest-scoring utilities.

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Content type: Web Conference  |  Document ID: BMS-WC-12-09-AMA  |  Author: Mike Hildebrand

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2009 Account Management Assessment
Slides
December 16, 2009
These are the web conference slides.

Content type: Slides  |  Document ID: BMS-WC-12-09-AMA-SL  |  Author: Mike Hildebrand

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2009 Account Management Assessment
Recording
December 16, 2009
This is the web conference recording.

Content type: Recording  |  Document ID: BMS-WC-12-09-AMA-R  |  Author: Mike Hildebrand

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Smart Grid Data Privacy
Perceptions, Fear, Responsibility, and Trust
December 10, 2009
Dealing with data privacy and network security has become a key issue when implementing smart grid and advanced metering infrastructure. Join us to learn from experts in the field on how you can work with your customers to ensure that their privacy and security are protected.

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Content type: Web Conference  |  Document ID: ES-WC-12-09-Privacy  |  Author: Kenneth Black

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Smart Grid Data Privacy
Recording
December 10, 2009
This is the web conference recording.

Content type: Recording  |  Document ID: ES-WC-12-09-Privacy-R  |  Author: Kenneth Black

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Smart Grid Data Privacy
Slides
December 10, 2009
These are the web conference slides.

Content type: Slides  |  Document ID: ES-WC-12-09-Privacy-SL  |  Author: Kenneth Black

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2009 E Source Account Management Assessment
Account Management Best Practices
December 7, 2009
The 2009 E Source Account Management Assessment surveyed utilities on account management practices for all sizes of business customers. The results give an actionable set of data to help utilities improve their account management practices and see how they stack up against others in the industry.

Content type: Benchmark Study  |  Document ID: BAM-BMK-AMA-09  |  Author: Sarah Weldon and Matthew Joyce

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Security Deposit Policies for Commercial Customers
November 16, 2009
What security deposit policies are utilities using for their commercial customers?

Content type: Ask E Source  |  Document ID: UCC-AskES-10   |  Author: Sarah Weldon

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Handheld Devices for Small Business Energy Audits
October 22, 2009
What are the benefits of using handheld devices to conduct energy audits for small businesses? Who are the providers of such devices?

Content type: Ask E Source  |  Document ID: BCO-AskES-4  |  Author: Florence Connally

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Energy Tech You Need to Know About
Account Management Summit 2009
September 22, 2009
Join utility key account managers and account management supervisors from across North America in Denver, Colorado, to meet and share best practices.

Content type: Account Management Summit, Slides  |  Author: Micah Allen, Mary Horsey

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The Changing Face of Account Management
Account Management Summit 2009
September 22, 2009
Join utility key account managers and account management supervisors from across North America in Denver, Colorado, to meet and share best practices.

Content type: Account Management Summit, Slides  |  Author: Wayne Besley

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Challenges of Account Management
Account Management Summit 2009
September 22, 2009
Join utility key account managers and account management supervisors from across North America in Denver, Colorado, to meet and share best practices.

Content type: Account Management Summit, Slides  |  Author: Phil Callahan

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What's New in 2009 for E Source Account Management Members
Account Management Summit 2009
September 22, 2009
Join utility key account managers and account management supervisors from across North America in Denver, Colorado, to meet and share best practices.

Content type: Account Management Summit, Slides  |  Author: Mike Hildebrand, Sarah Weldon, Chad Garrett, Wendy Bloechle

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National Accounts: Who Ya Gonna Call?
Account Management Summit 2009
September 22, 2009
Join utility key account managers and account management supervisors from across North America in Denver, Colorado, to meet and share best practices.

Content type: Account Management Summit, Slides  |  Author: Mike Hildebrand, Tracie Bagans, Mike Kania, Alan Rowley, Rick Siepka

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