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Smart Grid Data Privacy

Recording

December 10, 2009

This is the web conference recording.

Content type: Recording | Document ID: ES-WC-12-09-Privacy-R | Author: Kenneth Black

Smart Grid Data Privacy

Slides

December 10, 2009

These are the web conference slides.

Content type: Slides | Document ID: ES-WC-12-09-Privacy-SL | Author: Kenneth Black

Fundamentals of Social Media Strategy

Recording

September 10, 2009

This is the web conference recording.

Content type: Recording | Document ID: UCS-WC-9-09-SocialMedia-R | Author: Matthew Burks

Fundamentals of Social Media Strategy

Slides

September 10, 2009

These are the web conference slides.

Content type: Slides | Document ID: UCS-WC-9-09-SocialMedia-SL | Author: Matthew Burks

How E Source Tweets with Twitter

Recording

August 11, 2009

This is the web conference recording.

Content type: Recording | Document ID: Forum-WC-8-09-Twitter-R | Author: Kathleen Burns

How E Source Tweets with Twitter

Slides

August 11, 2009

These are the web conference slides.

Content type: Slides | Document ID: Forum-WC-8-09-Twitter-SL | Author: Kathleen Burns

American Recovery and Reinvestment Act of 2009: How Its Provisions Affect Utilities

Slides

March 12, 2009

These are the web conference slides.

Content type: Slides | Document ID: SMB-WC-3-09-ARRA-SL | Author: Kathleen Burns

American Recovery and Reinvestment Act of 2009: How Its Provisions Affect Utilities

Recording

March 12, 2009

This is the web conference recording.

Content type: Recording | Document ID: SMB-WC-3-09-ARRA-R | Author: Kathleen Burns

Residential Products and Services on the Web Site

December 13, 2007

This web conference reviews the products and services offered at utility web sites for residential customers and presents our findings along with best practice recommendations.

Content type: Recording | Author: Andrew Heath and Ethan Brown

Residential Products and Services on the Web Site

December 13, 2007

This web conference reviews the products and services offered at utility web sites for residential customers and presents our findings along with best practice recommendations.

Content type: Slides | Author: Andrew Heath and Ethan Brown

Me and My Big Mouth: Using Social Networks to Reach Utility Customers

July 31, 2007

Communicators rely on formal communications channels like the news media and advertising to spread the word. But it would be a costly mistake to overlook the power of word-of-mouth as a communications channel. People are going to talk—they might as well talk up your utility and its programs! ...

Content type: Slides | Author: Matthew Joyce, Dave Ford, Michael McAteer