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How to Create a Positive First Impression with Utility Welcome Kits
March 19, 2008
You don't get a second chance to make a first impression. Find out how utilities are using welcome packages to inform customers about how to transact business and manage accounts, as well as promoting utility programs and services to help save them energy, time, and money.
Content type: Recording | Document ID: RES-WC-3-08-Welcome Kits | Author: Matthew Joyce 
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