Over the years, E Source has conducted a large number of market research projects. These studies include primary consumer research, commercial market-sector assessments, and technology market assessments. Utilities and other organizations use this information and our analysis to refine their own business plans. These studies are made available to nonmembers as well as to those who subscribe to our other information services.
For more information on these reports, please e-mail us or call us at 303-444-7788.
NEW FOR 2011
E Source Residential Energy-Use Study: 2011
Understanding Property Managers
Billing and Payment Options for Small Businesses
Mirrors work to be completed for the 2003 Multi-Client Study "Billing and Payment Options for Residential End Users."
Self-Service Customer Care
Understanding Low-Income Households
Internet Customer Care in the Energy Industry: The Residential End-Users' Perspective
Broadband over Power Lines: The Voice of the Residential Customer
Residential Power Reliability: How Customers Think, Act, and Cope
2003 Customer Satisfaction Benchmarking for Utility Call Centers
Billing and Payment Options for Residential End Users
Mirrors work to be completed for the 2003 Multi-Client Study "Billing and Payment Options for Small Businesses."
Consumers' Use of the Internet
Estimating Markets for Energy Information Services
Energy Pricing and Load Management: What Do End Users Want?
Delivering Energy and Energy Services to:
Internet Hotels and Other High-Density Electronic Loads (HiDELS)
(Part I, May 2001; Part II, December 2001; Parts III and IV, January 2002)
Euro HiDEL Studies
(Part I, February 2002; Part II, September 2002)
Micro-CHP: Coming to a Home near You?
Benchmarking Utility Key and Mid-Account Management Programs
Advanced Pricing Concepts (November 2002)
Survey of Innovative Rates (November 2002)
Microturbines: Lessons Learned from Early Adopters
Interconnection Guidelines for Distributed Generation
Commodity UPS Systems: An Application Guide