E Source Intelligent Grid Service
Service members click here to access content.Smart grid and advanced metering technology is changing the face of utilities. The possibility for engaging with your customers now goes beyond the bill and the call center to their homes, where utilities have the opportunity to partner with customers in actively managing and controlling their energy use. Yet customers don’t really understand smart grid and what it means to them. In recent months, public sentiment has dipped and customer pushback has grown, resulting in the disruption of smart meter rollouts. Many utilities are realizing that convincing customers to help them reach their planned goals is proving challenging.
Successful smart grid projects will require thoughtful customer communications and informed technology selection, as well as integration with demand-side management programs. By providing expert analysis and rational insight, the E Source Intelligent Grid Service can help utilities that wish to capitalize successfully on the promises of smart grid for their customers. We supply our members with industry best practices and proven guidance on technologies, programs, communications, data security, and privacy.
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What You Get with the E Source Intelligent Grid Service
Get Real-Time Responses to Your Most Pressing Smart Grid Questions
Gain Access to Your Peer Community and Experts in the Field
Learn from Our Timely Research Reports
To Subscribe or for Additional Information
Download the E Source Intelligent Grid Service benefits flyer (PDF) to learn more or contact Michael Peacock, senior product manager, E Source Intelligent Grid Service, 303-345-9130.
Get Real-Time Responses to Your Most Pressing Smart Grid Questions
Think of E Source as an extension of your staff! As an E Source member, you’ll get just-in-time answers and consulting assistance from our expert staff. You can ask us questions, bounce ideas off of our researchers, or contact us whenever you need an unbiased third-party perspective.
- Save time. Let us do the research and analysis so that you don’t have to.
- Make better decisions. You’ll be equipped with the latest independent, unbiased, and well-documented research and information.
- Don’t reinvent the wheel. Get access to industry best practices so you don’t make costly mistakes.
We’ll answer your smart grid questions related to:
- Technologies, including assessments of two-way communicating technologies, in-home energy-use displays, home automation, and thermostats
- Smart grid programs for demand response, energy efficiency, and pricing
- Customer communications
- Data security and privacy
Gain Access to Your Peer Community and Experts in the Field
We know that your peers are often your best resource. E Source helps you develop that essential network through in-person meetings and interactive web conferences.
In-Person Meetings
- Intelligent Grid Roundtable. Share experiences with your peers and learn how to build visible value for customers as well as how to best communicate with customers to create enthusiastic buy-in rather than opposition. E Source conducts the Intelligent Grid Roundtable twice per year. These in-person, intense, highly interactive, one-day meetings are designed to enhance your smart grid strategies and to build your professional network.
- E Source Forum. In this exclusive annual event for E Source members, we offer insights and best practices on advancing the use and adoption of energy-efficiency programs. Our sessions highlight ways to improve and enhance customer satisfaction while building positive relationships with your customers. The agenda is packed with more than 25 sessions in five topical tracks—Customer Service, Demand-Side Management, Intelligent Grid, Marketing & Communications, and End-Use Technologies.
Topical Web Conferences
Members of the E Source Intelligent Grid Service can attend as many service web conferences as they wish without having to pay extra fees—and that applies to a member’s entire staff! Plus, we archive the conferences on our web site, so if you miss one, you can always watch and listen to it later.
These web conferences allow you to hear from and speak directly with experts in the industry on the hottest topics of the day. You can see a list of recent E Source Intelligent Grid Service web conferences.
Learn from Our Timely Research Reports
With the latest independent, unbiased, and well-documented research, you’ll be able to stay current on what’s happening with smart grid deployments across North America. We identify potential problem areas and discuss what you can do to avoid them. You can expect to see profiles of innovative and experimental deployments, programs, technologies, and communications related to smart grid. Take a look at what we’ve recently published.
