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Over the years, E Source has conducted a large number of market research projects. These studies include primary consumer research, commercial market-sector assessments, and technology market assessments. Utilities and other organizations use this information and our analysis to refine their own business plans. These studies are made available to nonmembers as well as to those who subscribe to our other information services.

If you'd like more information about available Market Studies or if you are unable to find the study you are looking for, please contact your business development manager at 303-444-7788, or visit our public information page for a full list of Market Studies.


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Other Available Market Studies:
2009 IVR Review
2009 Web Site Review
Account Management Assessment 2011 for Alliant Energy
Account Management Assessment 2011 for APS
Account Management Assessment 2011 for Choptank Electric Cooperative
Account Management Assessment 2011 for Colorado Springs Utilities
Account Management Assessment 2011 for ComEd
Account Management Assessment 2011 for CPAU
Account Management Assessment 2011 for Duke Energy
Account Management Assessment 2011 for Duke Energy - Indiana
Account Management Assessment 2011 for Duke Energy - Ohio/Kentucky
Account Management Assessment 2011 for Florida Power & Light
Account Management Assessment 2011 for Fortis BC - Electric Division
Account Management Assessment 2011 for Fortis BC - Gas Division
Account Management Assessment 2011 for Gainesville Regional Utilities
Account Management Assessment 2011 for Georgia Power
Account Management Assessment 2011 for Kansas City Power & Light
Account Management Assessment 2011 for Madison Gas & Electric
Account Management Assessment 2011 for Memphis, Light, Gas & Water
Account Management Assessment 2011 for Ontario Power Authority
Account Management Assessment 2011 for Orlando Utilities Commission
Account Management Assessment 2011 for Pacific Gas & Electric
Account Management Assessment 2011 for Peoples Gas
Account Management Assessment 2011 for Portland General Electric
Account Management Assessment 2011 for Progress Energy Carolinas
Account Management Assessment 2011 for Roseville Electric
Account Management Assessment 2011 for San Diego Gas & Electric
Account Management Assessment 2011 for Santee Cooper
Account Management Assessment 2011 for SaskPower
Account Management Assessment 2011 for Silicon Valley Power
Account Management Assessment 2011 for SMUD
Account Management Assessment 2011 for Snohomish County PUD
Account Management Assessment 2011 for Southern California Edison
Account Management Assessment 2011 for Southern California Gas
Account Management Assessment 2011 for Tacoma Power
Account Management Assessment 2011 for Union Gas
Account Management Assessment 2011 for United Illuminating
Account Management Assessment 2011 for We Energies
Account Management Assessment 2011 for Wisconsin Public Service
Account Management Assessment 2011 for Xcel Energy
Commercial O&M
Energy Information Services
Euro HiDELs
Executives on Market Research
Food Processing
Gap and Priority Benchmark 2011 for Alliant Energy
Gap and Priority Benchmark 2011 for Austin Energy
Gap and Priority Benchmark 2011 for City of Palo Alto Utilities
Gap and Priority Benchmark 2011 for Duke Energy
Gap and Priority Benchmark 2011 for Florida Power & Light
Gap and Priority Benchmark 2011 for Gainesville Regional Utilities
Gap and Priority Benchmark 2011 for Los Angeles Department of Water & Power
Gap and Priority Benchmark 2011 for MidAmerican Energy Co.
Gap and Priority Benchmark 2011 for MLGW
Gap and Priority Benchmark 2011 for Orlando Utilities Commission
Gap and Priority Benchmark 2011 for Peoples Gas and North Shore Gas
Gap and Priority Benchmark 2011 for Portland General Electric
Gap and Priority Benchmark 2011 for Public Service Company of New Mexico
Gap and Priority Benchmark 2011 for Santee Cooper
Gap and Priority Benchmark 2011 for Silicon Valley Power
Gap and Priority Benchmark 2011 for Snohomish County PUD
Gap and Priority Benchmark 2011 for Southern California Edison
Gap and Priority Benchmark 2011 for Southern California Gas
Gap and Priority Benchmark 2011 for Tacoma Power
Gap and Priority Benchmark 2011 for United Illuminating
Gap and Priority Benchmark 2011 for Wisconsin Public Service
Gap and Priority Benchmark 2011 for Xcel Energy
Healthcare
HiDELs
High-Tech
Hotels
Innovative Pricing
Interconnection Guidelines for DG
IVR Assessment 2011 for ComEd
IVR Assessment 2011 for Oklahoma Gas & Electric Services
IVR Assessment 2011 for Seattle City Light
IVR Assessment 2011 for Tacoma Power
IVR Assessment 2012 for National Grid
IVR Assessment 2012 for National Grid Metro New York
Key/Mid-Account Management
Large Business Gap and Priority Benchmark 2012 for Alliant Energy
Large Business Gap and Priority Benchmark 2012 for APS
Large Business Gap and Priority Benchmark 2012 for Austin Energy
Large Business Gap and Priority Benchmark 2012 for City of Palo Alto Utilities
Large Business Gap and Priority Benchmark 2012 for Cumberland EMC
Large Business Gap and Priority Benchmark 2012 for Duke Energy
Large Business Gap and Priority Benchmark 2012 for Florida Power & Light
Large Business Gap and Priority Benchmark 2012 for Gainesville Regional Utilities
Large Business Gap and Priority Benchmark 2012 for Memphis Light Gas & Water
Large Business Gap and Priority Benchmark 2012 for Orlando Utilities Commission
Large Business Gap and Priority Benchmark 2012 for Pacific Gas and Electric
Large Business Gap and Priority Benchmark 2012 for Peoples Gas and North Shore Gas
Large Business Gap and Priority Benchmark 2012 for Silicon Valley Power
Large Business Gap and Priority Benchmark 2012 for Snohomish County PUD
Large Business Gap and Priority Benchmark 2012 for Southern California Edison
Large Business Gap and Priority Benchmark 2012 for Tacoma Power
Large Business Gap and Priority Benchmark 2012 for Upper Peninsula Power
Large Business Gap and Priority Benchmark 2012 for Warren Rural Electric Cooperative Corp
Large Business Gap and Priority Benchmark 2012 for Wisconsin Public Service
Lg C&I Distributed Energy
Lg C&I Energy Efficiency
Lg C&I Energy Information Services
Lg C&I Power Reliability
Low-Temperature Heat Pump
Microturbines
Midsize Business Gap and Priority Benchmark 2012 for Alliant Energy
Midsize Business Gap and Priority Benchmark 2012 for APS
Midsize Business Gap and Priority Benchmark 2012 for City of Palo Alto Utilities
Midsize Business Gap and Priority Benchmark 2012 for Florida Power & Light
Midsize Business Gap and Priority Benchmark 2012 for Florida Power & Light
Midsize Business Gap and Priority Benchmark 2012 for Gainesville Regional Utilities
Midsize Business Gap and Priority Benchmark 2012 for Integrys
Midsize Business Gap and Priority Benchmark 2012 for San Diego Gas & Electric
Midsize Business Gap and Priority Benchmark 2012 for Snohomish County PUD
Midsize Business Gap and Priority Benchmark 2012 for Tacoma Power
Midsize Business Gap and Priority Benchmark 2012 for United Illuminating
Midsize Business Gap and Priority Benchmark 2012 for Upper Peninsula Power
Midsize Business Gap and Priority Benchmark 2012 for We Energies
Midsize Business Gap and Priority Benchmark 2012 for Wisconsin Public Service
Offices
Outlook for Power 2003
Power Quality
Pricing & Load Management
RES Appliance Saturation
RES Billing & Payment
RES Call Satisfaction, 2002
RES Call Satisfaction, 2003
RES Call Satisfaction, 2004
RES Customer Service
RES Energy Efficiency
RES Green Energy
Residential BPL
Residential Energy-Use Study 2011 for Oncor
Residential Energy Use 2012: Industry Study
Residential Energy Use Study 2011 for Austin Energy
Residential Energy Use Study 2011 for CPAU
Residential Energy Use Study 2011 for National Grid US
Residential Energy Use Study 2012 for Memphis Light Gas & Water
Residential Energy Use Study 2012 for Tennessee Valley Authority
Residential Website Assessment 2012 for ComEd
Residential Website Assessment 2012 for Los Angeles Department of Water and Power
Residential Website Assessment 2012 for Progress Energy
Residential Website Assessment 2012 for Seattle City Light
Residential Website Assessment 2012 for South Carolina Electric and Gas
RES Internet Customer Care
RES Internet Use
RES Low-Income All
RES Low-Income Mod 1
RES Low-Income Mod 2
RES Low-Income Mod 3
RES Micro-CHP
RES Products & Services
RES Reliability
Restaurant
Retail
Schools
Self-Service
Small and Midsize Gap and Priority Benchmark 2012 for Huntsville Utilities
Small and Midsize Gap and Priority Benchmark 2012 for Johnson City Power Board
Small and Midsize Gap and Priority Benchmark 2012 for Sacramento Municipal Utility District
Small and Midsize Gap and Priority Benchmark 2012 for Warren RECC
SMB Biz All
SMB Biz Channels Mod 1
SMB Biz Channels Mod 2
SMB Biz Channels Mod 3
SMB Property Mgrs All
SMB Property Mgrs Mod 1
SMB Property Mgrs Mod 2
SMB Property Mgrs Mod 3
Sm Business Billing & Payment
Sm Business Customer Service
Sm Business Energy Efficiency
Supermarket
Website Assessment 2011 for Alliant Energy
Website Assessment 2011 for Austin Energy
Website Assessment 2011 for Avista Utilities
Website Assessment 2011 for Columbia Gas of Massachusetts
Website Assessment 2011 for Columbia Gas of Ohio
Website Assessment 2011 for Consolidated Edison
Website Assessment 2011 for Duke Energy
Website Assessment 2011 for Georgia Power
Website Assessment 2011 for GRU
Website Assessment 2011 for Hydro-Quebec
Website Assessment 2011 for Madison Gas & Electric
Website Assessment 2011 for NIPSCO
Website Assessment 2011 for NorthWestern Energy
Website Assessment 2011 for NW Natural
Website Assessment 2011 for Otter Tail Power Co.
Website Assessment 2011 for Pacific Gas & Electric
Website Assessment 2011 for PECO
Website Assessment 2011 for Peoples Gas
Website Assessment 2011 for Pepco Holdings Inc.
Website Assessment 2011 for Philadelphia Gas Works
Website Assessment 2011 for Portland General Electric
Website Assessment 2011 for Public Service Electric & Gas
Website Assessment 2011 for Rocky Mountain Power
Website Assessment 2011 for Salt River Project
Website Assessment 2011 for SaskPower
Website Assessment 2011 for Toronto Hydro
Website Assessment 2011 for Wisconsin Public Service
Website Assessment 2011 for Xcel Energy