Market Studies
Over the years, E Source has conducted a large number of market research projects. These studies include primary consumer research, commercial market-sector assessments, and technology market assessments. Utilities and other organizations use this information and our analysis to refine their own business plans. These studies are made available to nonmembers as well as to those who subscribe to our other information services.
If you'd like more information about available Market Studies or if you are unable to find the study you are looking for, please contact your business development manager at 303-444-7788, or visit our public information page for a full list of Market Studies.
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Learn more | Other Available Market Studies: 2009 IVR Review 2009 Web Site Review Account Management Assessment 2011 for Alliant Energy Account Management Assessment 2011 for APS Account Management Assessment 2011 for Choptank Electric Cooperative Account Management Assessment 2011 for Colorado Springs Utilities Account Management Assessment 2011 for ComEd Account Management Assessment 2011 for CPAU Account Management Assessment 2011 for Duke Energy Account Management Assessment 2011 for Duke Energy - Indiana Account Management Assessment 2011 for Duke Energy - Ohio/Kentucky Account Management Assessment 2011 for Florida Power & Light Account Management Assessment 2011 for Fortis BC - Electric Division Account Management Assessment 2011 for Fortis BC - Gas Division Account Management Assessment 2011 for Gainesville Regional Utilities Account Management Assessment 2011 for Georgia Power Account Management Assessment 2011 for Kansas City Power & Light Account Management Assessment 2011 for Madison Gas & Electric Account Management Assessment 2011 for Memphis, Light, Gas & Water Account Management Assessment 2011 for Ontario Power Authority Account Management Assessment 2011 for Orlando Utilities Commission Account Management Assessment 2011 for Pacific Gas & Electric Account Management Assessment 2011 for Peoples Gas Account Management Assessment 2011 for Portland General Electric Account Management Assessment 2011 for Progress Energy Carolinas Account Management Assessment 2011 for Roseville Electric Account Management Assessment 2011 for San Diego Gas & Electric Account Management Assessment 2011 for Santee Cooper Account Management Assessment 2011 for SaskPower Account Management Assessment 2011 for Silicon Valley Power Account Management Assessment 2011 for SMUD Account Management Assessment 2011 for Snohomish County PUD Account Management Assessment 2011 for Southern California Edison Account Management Assessment 2011 for Southern California Gas Account Management Assessment 2011 for Tacoma Power Account Management Assessment 2011 for Union Gas Account Management Assessment 2011 for United Illuminating Account Management Assessment 2011 for We Energies Account Management Assessment 2011 for Wisconsin Public Service Account Management Assessment 2011 for Xcel Energy Commercial O&M Energy Information Services Euro HiDELs Executives on Market Research Food Processing Gap and Priority Benchmark 2011 for Alliant Energy Gap and Priority Benchmark 2011 for Austin Energy Gap and Priority Benchmark 2011 for City of Palo Alto Utilities Gap and Priority Benchmark 2011 for Duke Energy Gap and Priority Benchmark 2011 for Florida Power & Light Gap and Priority Benchmark 2011 for Gainesville Regional Utilities Gap and Priority Benchmark 2011 for Los Angeles Department of Water & Power Gap and Priority Benchmark 2011 for MidAmerican Energy Co. Gap and Priority Benchmark 2011 for MLGW Gap and Priority Benchmark 2011 for Orlando Utilities Commission Gap and Priority Benchmark 2011 for Peoples Gas and North Shore Gas Gap and Priority Benchmark 2011 for Portland General Electric Gap and Priority Benchmark 2011 for Public Service Company of New Mexico Gap and Priority Benchmark 2011 for Santee Cooper Gap and Priority Benchmark 2011 for Silicon Valley Power Gap and Priority Benchmark 2011 for Snohomish County PUD Gap and Priority Benchmark 2011 for Southern California Edison Gap and Priority Benchmark 2011 for Southern California Gas Gap and Priority Benchmark 2011 for Tacoma Power Gap and Priority Benchmark 2011 for United Illuminating Gap and Priority Benchmark 2011 for Wisconsin Public Service Gap and Priority Benchmark 2011 for Xcel Energy Healthcare HiDELs High-Tech Hotels Innovative Pricing Interconnection Guidelines for DG IVR Assessment 2011 for ComEd IVR Assessment 2011 for Oklahoma Gas & Electric Services IVR Assessment 2011 for Seattle City Light IVR Assessment 2011 for Tacoma Power IVR Assessment 2012 for National Grid IVR Assessment 2012 for National Grid Metro New York Key/Mid-Account Management Large Business Gap and Priority Benchmark 2012 for Alliant Energy Large Business Gap and Priority Benchmark 2012 for APS Large Business Gap and Priority Benchmark 2012 for Austin Energy Large Business Gap and Priority Benchmark 2012 for City of Palo Alto Utilities Large Business Gap and Priority Benchmark 2012 for Cumberland EMC Large Business Gap and Priority Benchmark 2012 for Duke Energy Large Business Gap and Priority Benchmark 2012 for Florida Power & Light Large Business Gap and Priority Benchmark 2012 for Gainesville Regional Utilities Large Business Gap and Priority Benchmark 2012 for Memphis Light Gas & Water Large Business Gap and Priority Benchmark 2012 for Orlando Utilities Commission Large Business Gap and Priority Benchmark 2012 for Pacific Gas and Electric Large Business Gap and Priority Benchmark 2012 for Peoples Gas and North Shore Gas Large Business Gap and Priority Benchmark 2012 for Silicon Valley Power Large Business Gap and Priority Benchmark 2012 for Snohomish County PUD Large Business Gap and Priority Benchmark 2012 for Southern California Edison Large Business Gap and Priority Benchmark 2012 for Tacoma Power Large Business Gap and Priority Benchmark 2012 for Upper Peninsula Power Large Business Gap and Priority Benchmark 2012 for Warren Rural Electric Cooperative Corp Large Business Gap and Priority Benchmark 2012 for Wisconsin Public Service Lg C&I Distributed Energy Lg C&I Energy Efficiency Lg C&I Energy Information Services Lg C&I Power Reliability Low-Temperature Heat Pump Microturbines Midsize Business Gap and Priority Benchmark 2012 for Alliant Energy Midsize Business Gap and Priority Benchmark 2012 for APS Midsize Business Gap and Priority Benchmark 2012 for City of Palo Alto Utilities Midsize Business Gap and Priority Benchmark 2012 for Florida Power & Light Midsize Business Gap and Priority Benchmark 2012 for Florida Power & Light Midsize Business Gap and Priority Benchmark 2012 for Gainesville Regional Utilities Midsize Business Gap and Priority Benchmark 2012 for Integrys Midsize Business Gap and Priority Benchmark 2012 for San Diego Gas & Electric Midsize Business Gap and Priority Benchmark 2012 for Snohomish County PUD Midsize Business Gap and Priority Benchmark 2012 for Tacoma Power Midsize Business Gap and Priority Benchmark 2012 for United Illuminating Midsize Business Gap and Priority Benchmark 2012 for Upper Peninsula Power Midsize Business Gap and Priority Benchmark 2012 for We Energies Midsize Business Gap and Priority Benchmark 2012 for Wisconsin Public Service Offices Outlook for Power 2003 Power Quality Pricing & Load Management RES Appliance Saturation RES Billing & Payment RES Call Satisfaction, 2002 RES Call Satisfaction, 2003 RES Call Satisfaction, 2004 RES Customer Service RES Energy Efficiency RES Green Energy Residential BPL Residential Energy-Use Study 2011 for Oncor Residential Energy Use 2012: Industry Study Residential Energy Use Study 2011 for Austin Energy Residential Energy Use Study 2011 for CPAU Residential Energy Use Study 2011 for National Grid US Residential Energy Use Study 2012 for Memphis Light Gas & Water Residential Energy Use Study 2012 for Tennessee Valley Authority Residential Website Assessment 2012 for ComEd Residential Website Assessment 2012 for Los Angeles Department of Water and Power Residential Website Assessment 2012 for Progress Energy Residential Website Assessment 2012 for Seattle City Light Residential Website Assessment 2012 for South Carolina Electric and Gas RES Internet Customer Care RES Internet Use RES Low-Income All RES Low-Income Mod 1 RES Low-Income Mod 2 RES Low-Income Mod 3 RES Micro-CHP RES Products & Services RES Reliability Restaurant Retail Schools Self-Service Small and Midsize Gap and Priority Benchmark 2012 for Huntsville Utilities Small and Midsize Gap and Priority Benchmark 2012 for Johnson City Power Board Small and Midsize Gap and Priority Benchmark 2012 for Sacramento Municipal Utility District Small and Midsize Gap and Priority Benchmark 2012 for Warren RECC SMB Biz All SMB Biz Channels Mod 1 SMB Biz Channels Mod 2 SMB Biz Channels Mod 3 SMB Property Mgrs All SMB Property Mgrs Mod 1 SMB Property Mgrs Mod 2 SMB Property Mgrs Mod 3 Sm Business Billing & Payment Sm Business Customer Service Sm Business Energy Efficiency Supermarket Website Assessment 2011 for Alliant Energy Website Assessment 2011 for Austin Energy Website Assessment 2011 for Avista Utilities Website Assessment 2011 for Columbia Gas of Massachusetts Website Assessment 2011 for Columbia Gas of Ohio Website Assessment 2011 for Consolidated Edison Website Assessment 2011 for Duke Energy Website Assessment 2011 for Georgia Power Website Assessment 2011 for GRU Website Assessment 2011 for Hydro-Quebec Website Assessment 2011 for Madison Gas & Electric Website Assessment 2011 for NIPSCO Website Assessment 2011 for NorthWestern Energy Website Assessment 2011 for NW Natural Website Assessment 2011 for Otter Tail Power Co. Website Assessment 2011 for Pacific Gas & Electric Website Assessment 2011 for PECO Website Assessment 2011 for Peoples Gas Website Assessment 2011 for Pepco Holdings Inc. Website Assessment 2011 for Philadelphia Gas Works Website Assessment 2011 for Portland General Electric Website Assessment 2011 for Public Service Electric & Gas Website Assessment 2011 for Rocky Mountain Power Website Assessment 2011 for Salt River Project Website Assessment 2011 for SaskPower Website Assessment 2011 for Toronto Hydro Website Assessment 2011 for Wisconsin Public Service Website Assessment 2011 for Xcel Energy |







