"Influencing Customers to Comply with Building Codes"
Building codes often specify minimum energy-efficiency criteria, yet in some states, only 25 to 50 percent of buildings are complying with current building codes. E Source recently convened a Roundtable of utility staff and building code experts to discuss what utilities can do to help.
"Policy Emphasis on Ethanol Certain—Impact on Utilities Uncertain"
The ethanol production industry is already risky business for utilities, and the U.S. Energy Independence and Security Act of 2007 will exacerbate those risks. This industry is beginning a significant transition, and it will require significant infrastructure support.
"Do you have any information on best practices in designing a welcome package for new customers? We want our customers' first impression of us to be a positive one and we’d like to direct them to as many of our services as possible."