August 28, 2012
Time: 12:00 p.m. MDT
This Leaders Group Call was originally scheduled for August 9, 2012.
Join us for a one-hour open discussion of industry contact center issues including billing and payments, credit and collections, and the contact center itself.
This is a vendor-free call that allows you to freely discuss the challenges you’re facing, share success stories, and pose questions to the group.
Who should attend:
Members of the E Source Utility Customer Care Service or the whole Customer Experience Suite who are involved with the contact center.
For more information about attending this event, please contact Customer Service or call 1-800-ESOURCE.
Publication type: Leadership Call | Document ID: UCC-LC-8-12-ContactCenter | Author: Rich Goodwin