April 5, 2012
Time: 12:00 pm MDT
Calling all utility customer experience professionals!
Join us for the inaugural Utility Customer Experience Leaders Group Call. We'll discuss all aspects of utility customer experience—focusing on current issues, pressing questions, and new ideas—with respected utility peers in a secure, vendor-free environment.
Maureen Russolo, Director, E Source Customer Experience Services
Matthew Burks, Senior Product Manager, E Source Mass-Market Services
Rich Goodwin, Manager, E Source Customer Experience Services
Who should attend:
Members of the E Source Utility Communicators, Utility Customer Care, and E-Business Services with an interest in customer experience.
For more information about attending this web conference, please contact Customer Service or call 1-800-376-8723 option 6.
Publication type: Leadership Call | Document ID: ECM-LC-4-12-CustomerExperience | Author: Maureen Russolo